Privacy Policy

1. Introduction

At getproofz ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our testimonial collection and display service, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

getproofz is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, contact us at:

3. Information We Collect

We collect information that you provide directly to us:

• Email address (when you sign up or join our waitlist)
• Name and profile information (when you create an account)
• Payment information (processed securely by LemonSqueezy)
• Testimonial content (text, ratings, and customer information you collect)
• Project and widget configuration data

We automatically collect certain information when you use our service:

• Usage data and analytics
• Device information and IP address
• Browser type and version
• Pages visited and time spent

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraud and abuse

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services (account management, testimonial collection)
• Legitimate Interests: Analytics, fraud prevention, and service improvement where balanced against your rights
• Consent: Marketing communications and optional AI processing of testimonials
• Legal Obligation: Compliance with applicable laws and regulations

6. AI Processing and Automated Decisions

getproofz uses AI to enhance your testimonials:

• AI Polish: Testimonial text is processed by Anthropic's Claude AI to correct spelling, grammar, and improve clarity
• Sentiment Analysis: AI analyzes testimonial tone to categorize feedback (positive, neutral, negative)
• No Automated Decisions: AI suggestions are always subject to human review. You control whether to apply any AI changes

Testimonial data sent to AI services is processed in accordance with Anthropic's data processing terms. Original content is always preserved and can be restored.

7. Third-Party Services

We use the following third-party services to operate getproofz:

• Supabase - Database and authentication
• LemonSqueezy - Payment processing
• Resend - Transactional emails
• Vercel - Hosting and infrastructure

Each of these services has their own privacy policies governing their use of your data.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes and enforce our agreements.

9. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, please contact us at hello@getproofz.com. We will respond within 30 days as required by GDPR.

You can also export or delete your data directly from your account settings.

10. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. Cookies

We use essential cookies to operate our service and optional analytics cookies to understand how you use getproofz. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.

12. Children's Privacy

getproofz is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide notice via email or through our service.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: